Legal Documents

Hi77 Casino Terms & Conditions — Complete User Guide

Please read these terms before using Hi77 Casino. Written in plain English — no hidden surprises.

Last Updated: June 2026
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Age Restriction

You must be 18 years of age or older to participate on Hi77 Casino.

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One Account

Each person may open only one account. Duplicate accounts are strictly prohibited.

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Fair Play

Fraudulent activity of any kind is strictly prohibited at Hi77 Casino. Violations will result in immediate account closure.

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Data Protection

Your personal information is fully protected — secured with SSL encryption.

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Bonus Terms

Each bonus comes with specific wagering requirements that must be met.

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Payment Policy

All transactions are fully transparent. Withdrawals are typically processed within 5 minutes to 24 hours.


1 General Overview

These terms and conditions form a legal agreement between Hi77 Casino and all its users. By using the Hi77 Casino website, you confirm that you have read and fully agreed to these terms.

Hi77 Casino is an internationally licensed online gaming platform. These terms and conditions have been prepared in Bengali for Bangladeshi users to ensure complete clarity.

Important: Please read this entire document carefully before using Hi77 Casino's services. If you have any questions, contact our support team.

These terms and conditions are available in both English and Bangla. In the event of any discrepancy, the English version shall prevail.

2 Account Registration & Eligibility

The following requirements must be met to open an account at Hi77 Casino:

  • You must be at least 18 years old — this is Hi77 Casino's strictest requirement.
  • Each person may register only one account.
  • All information provided at registration must be truthful and accurate.
  • An active mobile number and email address are required.
  • Residents of countries where online gaming is prohibited by law are not permitted to participate.
If multiple accounts are detected, all accounts will be closed and any accumulated bonuses will be forfeited. It is the user's responsibility to consolidate all accounts held under their name.

You are solely responsible for keeping your password confidential. You are accountable for all activity carried out under your account. If you suspect your account has been hacked or accessed without authorisation, notify Hi77 Casino support immediately.

3 Account Verification (KYC)

Hi77 Casino follows a KYC (Know Your Customer) verification process to maintain a secure platform. The following documents may be requested for withdrawals above a certain amount or in the event of a dispute:

  • Copy of National ID (NID) or passport.
  • Proof of current address — such as a bank statement or utility bill.
  • Screenshot or verification details from your mobile wallet.
Verification Steps
1
Go to the KYC section in your profile and upload the required documents.
2
The Hi77 Casino team will review your documents within 24–48 hours.
3
A confirmation will be sent via email or SMS once verification is complete.
4 Deposit & Withdrawal Policy

All financial transactions at Hi77 Casino are fully transparent and secure. The following rules apply to all deposits and withdrawals:

Subject Deposit Withdrawal
Minimum Amount ৳20 ৳100
Processing Time Instant 5 minutes – 24 hours
Accepted Methods BKash, Nagad, Rocket BKash, Nagad, Rocket
Transaction Fees Free Free
In a Third Party's Name Prohibited Prohibited

All deposits and withdrawals must be made through a mobile wallet registered in your own name. Third-party transactions are strictly prohibited — any violation of this rule will result in account suspension.

Withdrawing while a bonus is active will result in the bonus being cancelled. Before withdrawing, you have two options: complete the bonus wagering requirements or cancel the bonus.
5 Bonuses & Promotional Offers

Hi77 Casino offers a variety of bonuses and promotional offers. The following terms apply to the use of these bonuses:

  • Welcome Bonus: available to new members one time only.
  • Withdrawing a bonus requires meeting the specified wagering requirements (typically 15–30x).
  • The cashback portion of the weekly reward can be withdrawn directly.
  • A 15x wagering requirement applies to winnings from free spins.
  • Bonuses are generally valid for 7 days and will be automatically cancelled upon expiry.
  • Only one bonus may be active at a time.

Hi77 Casino reserves the right to modify or cancel any promotional offer at any time. If bonus abuse is suspected, Hi77 Casino may void the bonus and investigate the associated account.

6 Betting Rules & Limits

The following rules apply at all times when placing bets at Hi77 Casino:

  • Minimum bet amount: ৳20. Maximum limits vary by game and event.
  • Once a bet is placed, it cannot be changed or cancelled.
  • Odds in live betting change in real time.
  • Hi77 Casino reserves the right to void any bet placed at incorrect odds due to a technical error.
  • In an accumulator bet, if any selection is incorrect, the entire bet is lost.
Sports Betting: If a match or event is not completed within the scheduled time, bet settlement will follow the special rules outlined in Section 7 below.
7 Prohibited Activities & Conduct

The following activities are strictly prohibited at Hi77 Casino and will result in immediate account closure:

  • Exploiting bugs, glitches, or technical errors.
  • Creating multiple accounts to claim bonuses.
  • Money laundering or any other illegal financial activity.
  • Placing bets using bots or automated software.
  • Threatening or harassing other players.
  • Attempting to hack Hi77 Casino's systems.
If Hi77 Casino detects fraudulent activity, all balances in the associated account will be forfeited and, where necessary, the matter will be reported to law enforcement.
8 Responsible Gaming Policy

Hi77 Casino is a place for entertainment — it should never be seen as a source of income. We always encourage responsible gaming.

  • Set daily, weekly, or monthly spending limits for yourself.
  • A self-exclusion option is available on Hi77 Casino.
  • Persons under the age of 18 are not permitted to use an account.
  • You should not engage in gaming while under emotional stress or the influence of substances.

If you need assistance, contact our Responsible Gaming Visit the page or speak directly with our support team.

9 Account Closure & Suspension

Hi77 Casino reserves the right to suspend or permanently close an account under the following circumstances:

  • If a breach of the terms and conditions is established.
  • If KYC information is found to be false or incomplete.
  • If the account has been inactive for an extended period (12 months).
  • At the user's own request.

Users may also request account closure at any time. Any remaining balance will be refunded within 24 hours, subject to KYC verification.

10 Terms Updates & Contact

Hi77 Casino reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or SMS.

Continued use of Hi77 Casino after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

Contact: For any questions regarding these terms and conditions, please contact our support team: [email protected]

This agreement is governed by international gaming laws and applicable local regulations. Any disputes will first be addressed through our support team.


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Read the terms? Join Hi77 Casino now!

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❓ Terms & Conditions FAQ

Frequently Asked Questions About Hi77 Casino Rules & Terms

If a match is abandoned or suspended mid-way, Hi77 Casino follows this policy: if the match resumes and concludes within the specified timeframe (typically 12–24 hours), all bets remain valid. If the match is fully cancelled or does not finish within that timeframe, all stakes on that match are refunded in full, regardless of the odds. For accumulator bets, the cancelled match is treated as a "draw" and the remaining selections are settled at their respective odds. In live betting, any bets that were active at the time of suspension will be voided and the stakes returned. For further details, please contact Hi77 Casino support.

Yes, Hi77 Casino supports Bangladesh's most popular mobile financial services. Currently accepted local payment methods are: bKash (most widely used), Nagad, and Rocket (Dutch-Bangla Bank). All three methods support deposits from as low as ৳20, with balances credited instantly. Withdrawals are processed through the same methods — funds typically arrive within 5 minutes to 24 hours. Please note that all transactions on Hi77 Casino must be made from a wallet registered in your own name — using someone else's wallet may result in the transaction being cancelled.
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